Boston Othotics and Prosthetics
Boston Othotic and Prosthetics

Patient Experience Survey

Survey Responses for Boston O&P of Wexford

At Boston O&P, our goal is to continuously improve the patient experience by listening to our patients and incorporating their feedback into ongoing adjustments and improvements. Every week, a patient experience survey is emailed to all patients who were fitted with an orthosis or prosthesis at an appointment during the previous week. Recipients are asked to rate Boston O&P in six categories. Results of the patient experience survey are published in our employee newsletter, and we follow up with anyone who reports a sub-optimal experience to get more details and see how we can improve.

Below is a selection of comments we have received from patients and families.


“I always appreciate how staff (Sarah) takes the time to answer my questions especially regarding long-term prognosis and supporting the health of my child with her diagnosis. Sarah is patient, helpful, and thoroughly explains things.” (4/2/2021)