Have a question about our Boston Sensor? Below you’ll find answers to some of the most commonly asked questions about our adherence monitor from scoliosis patients and parents, answered by our skilled clinicians. If you have a question not answered here, feel free to call customer service at 800.262.2235 or email them at firstname.lastname@example.org.
What is the Boston Sensor?
The Boston Sensor is a wireless device that fits in the brace to capture a patients wear pattern. The Boston Sensor is the size of a half dollar and records the internal temperature of the scoliosis brace in order to record the user's wear patterns.
When patients know they are being monitored, compliance improves, which leads to better patient results. Adherence is so critical to a child's successful bracing experience that we offer a Boston Sensor with every brace.
Can the Boston Sensor be set up on multiple phones?
Yes. Each person will need to set up an individual account and sync their phone with the sensor. The sensor will only be available to a phone that has been synced and is in within range (approximately 100 feet) when the sensor is pressed on and is available.
The Boston Sensor report does not match the actual hours worn – its either showing too many hours or too few. What can we do?
There are a few things to look at. First, check the dates of the report. Make sure the report is showing only those weeks you want reported. The default is to use the date the manufacturer installed the battery into the device as the start date
Also, the temperature range that signifies the brace is being worn may be set too low. The temperature range can be adjusted to show the brace is being worn between 83 – 103 degrees Celsius.
Look at the how to set up the Boston Sensor document to see how to change the dates and or temperature range.